IASP's enterprise level support services go well beyond addressing technical questions about our software.
IASP's support staff are experienced professionals and we offer a generous monthly allocation of personal support to all clients.
We strive to deliver the best results by providing access to extensive support resources, including our dedicated online Support Ticket System that covers:
- Bug reporting
- IASP content management system support
- e-mail account and domain name support
- Website configuration modification requests
- New functionality enquiries
- Internet marketing support
- General Internet advice and more
Every IASP website is securely hosted on our dedicated network and regular, remote data back-up is a standard service feature.
For more information about how IASP fully supports every project we deliver please contact us.
IASP software is even easier to use with our 'in context' Knowledge Base that contains detailed support articles related to the feature you are using.
The Knowledge Base is accessible via the Green Panic Bar that appears throughout our software. When clicked, a brief summary of all articles displays directly, and full versions published on IASP's dedicated support website, are just a click away.
If the Knowledge Base does not contain the answer you're looking for, there is space to submit a question directly.
The IASP Support Team directly answers all questions as well as publishing all questions with their related answers in the Knowledge Base for the benefit of other IASP clients.